A Letter to Millcreek

The best part of our business is knowing that we have a positive effect on the lives of seniors and their families. There isn't anything better than hearing from patients and their families that we have helped them recover, remain independent or be more comfortable in their homes.

So when we received a letter from the family of a patient who recently passed away, we were honored, touched and grateful to them for allowing us the opportunity to spend time a wonderful woman in her final days.

Dear Millcreek,

I would like to extend sincere gratitude for the services you provided for Mom during the end of her time with us, on behalf of her family. You showed great respect for her wishes, and treated the whole family with respect and understanding during an incredibly difficult time.

I would especially like to thank those of you who went above and beyond to get Mom home urgently when we knew she had very little time left, so that she could be in familiar surroundings as she said her goodbye. She would have expressed appreciation for the extra effort shown to anyone in such need, and would be honored if you posted this letter as a testament to your services.

With utmost sincerity and gratitude,

The Family of B. Banks.

It was an honor to care for Mrs. Banks and we are moved to read such thoughtful praise from her family.

Read What Our Patients and Family Members Are Saying About Millcreek Home Health and Hospice

At Millcreek Home Health and Hospice, we believe that quality of care can only be facilitated when quality of life is first considered. We don’t believe that success is measured purely by numbers. At Millcreek Home Health and Hospice, we measure success by one barometer: You.

We provide personal attention and expert professionalism can go hand-in-hand. Read Millcreek Home Health and Hospice Testimonials what our patients and their families have to say:

Everyone gets an A+ from our family. We are indeed grateful for your kindness, care and expertise - not only during Dad's illness but at the time of his passing. Our heartfelt thank you to everyone of you who assisted us. You were wonderful.— Family Member, Utah

We could not have been more satisfied! We coordinated care long distance and the phone calls were as important as the care given. All aspects of our and Dad's care were A+. — Family Member, Utah

My nurse was very professional, caring, reassuring and knowledgeable. She was a tremendous support and helped significantly in my recovery. I appreciated her very much. — Patient, Salt Lake City

My physical therapist gave me excellent instruction and encouragement as I worked to regain my strength. He was very pleasant and professional and I looked forward to his visits. I would not be doing what I am today without his help. — Patient, Salt Lake City

Patient and family feedback is critical to Millcreek Home Health and Hospice’s goal of constantly improving the quality of our care. If you have any input you would like to provide, please feel free to contact us for Home Health or Hospice Care in Salt Lake City, Utah by phone at 801-463-2478.