Monday, February 14, 2011

A Very Special Thank You Note

Millcreek recently received the following thank you note from a very special patient. Millcreek usually cares for seniors, but we are also able to care for anyone on Medicare, which means that on occasion we get to work with younger patients with disabilities. This letter came from the father of one such patient. Nothing makes us happier than knowing we made someone's life better!

Millcreek Home Health and Hospice,

This note of appreciation is long past due; however, out appreciation for the outstanding services rendered to my daughter Jane* has not been diminished by time. In all honesty you folks were a life saver at what could have been a very troubling time. Each person made an appointment, came to see what could be done to to ease any problems and the just did their job. But that's the point-they did it so well, it was obvious they liked what they were doing, knew what they were doing and if there were difficult situations they would point them out and make recommendations. They took an honest interest. Besides, they could get Jane up in the morning and I couldn't. We loved them and they loved us. We looked forward to their coming and enjoyed their conversations. They are people persons, the kind that make a company successful. 

Specifically we would like to acknowledge: Paige, Rebecca, Adrienne and Sarah for the outstanding services that were given to us.

-The S. Family.

All of Millcreeks clinicians and staff aspire to deliver this same high level of care to all of our patients. If you have questions about how Millcreek Home Health and Hospice can be a benefit to someone in your life, go to http://www.millcreekhomehealth.com/ and submit your question using the "Ask an Expert" feature.

*Names were changed to protect patient privacy.

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